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FactoryPure Customer’s Q&A
FactoryPure FAQs
About factorypure.com Prices and Cost?
FactoryPure is an authorized dealer for Generators, Outdoor Power Equipment, and more. They offer a wide range of products, including Generac Generators. The prices vary depending on the product. For example, a Simpson PS4240 PowerShot 4200 PSI 4 GPM Honda GX390 Gas Pressure Washer is priced at $1,199.99. They also offer free shipping on their products, which can be a significant cost saving for customers. Please note that prices may vary and it's always best to check the website for the most current pricing information.
About factorypure.com Popular Products and Services?
FactoryPure is known for specializing in new and refurbished generators, pressure washers, outdoor power equipment, air conditioners, electronics, medical equipment, tankless water heaters, and more. They are an authorized dealer offering free shipping. Some of the top brands they carry include Generac, Kohler, Duromax, Champion, Firman, Cummins, and Briggs & Stratton. In addition to these, they also offer mobility scooters and heating stoves.
About factorypure.com Payment Method?
FactoryPure supports payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. This money-back guarantee allows consumers in most cases to get their money back if the product is not delivered or proves to be fake. However, it's important to note that this guarantee is not 100% secure. It's always recommended to check the website's terms and conditions for more details about their payment methods and guarantees.
What is FactoryPure?
FactoryPure is a company that specializes in new and refurbished generators, pressure washers, outdoor power equipment, air conditioners, electronics, medical equipment, tankless water heaters, and more. They are an authorized dealer for top brands including Generac, Kohler, Duromax, Champion, Firman, Cummins, and Briggs & Stratton. FactoryPure was started by two brothers, Michael and Eugene. However, it's important to note that FactoryPure is not a store or a warehouse. They're just a company that organizes orders to other companies. They don't ship anything or sell anything, they just accept your order and then place your order with the company that actually sells the item you are trying to buy. They have received thousands of 5-star reviews and are known for their world-class customer service and fast shipping.
How do I contact FactoryPure customer service?
The FactoryPure customer service can be reached at the phone number +1 (888) 978-4993. The team is available from Monday to Friday, 8 AM - 5:30 PM CT. They are ready to help with any inquiries or issues.
factorypure.com Return Policy?
FactoryPure.com has a Return Policy where once an RMA has been approved, customers have 2 weeks (10 business days) to ship the item back to FactoryPure. Returns cannot be accepted after 30 days. All requests would need to be directed to the manufacturer. Returns need to be mailed back to the instructed location within 10 days of being approved, unless otherwise noted.
As for the Shipping Policy, FactoryPure.com provides fast and free shipping options to the contiguous United States on most products. For orders that ship freight, there is typically an extra charge for residential shipping, while it is free to ship to a freight terminal or to a commercial business address.